FAQ

Where do I pick up the car?

Pickup is at Chania Airport Parking Area. Your reservation details will show the selected pickup and return dates.

How is the payment handled?

No online deposit is required in the active request flow. Send your reservation request and ChaniaCar will review availability, confirm by email if accepted, and arrange payment at pickup.

Can I change my dates?

You can adjust dates before sending your reservation request. After a request is accepted, contact ChaniaCar for any changes.

What is the cancellation policy?

Please contact ChaniaCar as soon as possible if your plans change. Cancellation details are handled according to the final confirmed reservation terms.