terms & Rental Conditions -insurance policy

All Renters Of Vehicles Are Covered Against Fire, Theft And Liability To Third Parties  According to Our Contract with Our insurance Company .

FULL INSURANCE (C.D.W. with NO EXCESS/DEDUCTIBLE): Our Cars  Have Full Insurance (Collition Damage Waiver With  NO Excess ).

CDW - Collision Damege Waiver : The renter is insured for the rental vehicle damaged by accident/collition with no obligation to pay any excess as described above. Our Full insurance program is Collision Damage Waiver with ZERO excess.

Accident: In case of an accident, the renter must contact our company immediately via our 24/7 helpline in order to receive instructions on how to handle the situation. Driver is not allowed to leave the incident place without reporting the accident. If  driver cannot contact our company, must contact the police directly. If the renter fails to provide the report to our company then he is obliged to pay for repairing costs of any damage caused to the rental vehicle. If the driver or one of the passengers is injured you should also inform the police/ambulance. If by any chance the other involved party leaves the accident place, take a photo or write down the plate number. We will also call our insurance partner for an accident report. 

To The Interior, Mirrors,  Tires, Glasses, Underneath Of The Car and Key Loss. When The Driver Causes An Accident Under The Influence Of Drugs Or Alcohol. If The Driver Of The Vehicle Is Not Mentioned In The Rental Agreement. If The Renter Doesn't Comply With The Traffic Law, Take All The Necessary Precaution Measures For Secure Parking And Locking Of The Car. If The Car Is Illegally Parked. If The Car Damage Caused As A Result Of The Vehicle Being Driven Off-Road. If the Driver does not report the accident immediantly to us and the police and does not bring us the documents of the accident.

USE OF CAR: The company is entitled to claim compensation from the renter up to the repairing cost of the damage as below: For damages caused when the vehicle is operated on any unauthorised road, non-asphalt road, dirt road or off-road (eg. Balos). For damages caused when the renter violates traffic rules (eg. road/STOP signs, speed limits, U-turns, illegal overpassing, double line overpassing). For damages caused when the renter is distracted and goes out of the road. For damages caused when the renter violates parking rules. For damages caused when the vehicle is operated in any race, speed test, rally or contest or the vehicle is used for the purpose of reward (taxi or courier service). For damages caused when the vehicle is wilfully or recklessly used by the renter (eg damages caused to doors/body of the car by the wind, damages to clutch/gearbox, damages to the vehicle interior, damages caused by animals, damages caused by sitting/standing on the bonnet/boot/roof of the vehicle).



TERM & RENTAL CONDITIONS / OUT-OF-WORKING-TIME DELIVERY: There is a surcharge of 25 euros because of out-of-working time delivery (09:00-21:00).

TERM & RENTAL CONDITIONS /DRIVING LICENSE: Driver must have a valid driving license held for at least 12 months. For driving licenses that are not written in Latin an international license is required.

TERM & RENTAL CONDITIONS/TRAFFIC FINES AND ADMINISTRATIVE SANCTIONS: Tickets and appended administrative sanctions resulting from any violation of the Greek Traffic law during rental period is solely the renter's responsibility.

TERM & RENTAL CONDITIONS /FUEL: Fuel is always paid by the renter who is obliged to return the car with the same level that he rented.

RENTAL CONDITIONS/CANCELLATION: In case of cancellation, customers should give at least 24-hour prior notice. ChaniaCar has the right to cancel the reservation in extreme cases (example : lack of cars) informing for that the customer by phone and/or email.

TERM & RENTAL CONDITIONS/ DRIVER AGE: The driver age must be between 23 to 70 years.

TERM & RENTAL CONDITIONS/RENTAL DAYS: Rental days are calculated on a 24-hour basis. Partial days will be counted as full days.

TERM & RENTAL CONDITIONS/DOCUMENTS: All drivers must present a valid driver’s EU license or international license and a valid ID card or passport. Drivers should also have a credit card in their name.

TERM & RENTAL CONDITIONS/ ONE WAY: One way rentals are available on request with extra charge, depending on different locations. Rates are calculated on the basis of collection/return to the same rental station.